Product FAQs

General information

How long does delivery take once I have made a purchase?

Goods will be delivered Monday to Friday. Please allow up to seven (7) working days for delivery. A signature will be required at the delivery address when receiving goods.

How much is shipping?

Standard Shipping

Amount spent

Cost of shipping (inc. GST)

Up to $100.00

$100.00 - $250.00





Express Shipping

Amount spent

Up to $100.00

$100.00 - $250.00


Cost of shipping (inc. GST)




Are your kits aligned with workplace standards?

Yes, our kits are in line with current Work Health & Safety (WHS) regulations.

Why do I need a first aid kit?

First aid kits are designed to help manage all types of injuries including basic cuts, scrapes and burns. The longer you wait for treatment, the more severe your injury can become. Immediate treatment can reduce risk.

Is a defibrillator easy to use?

Yes. Defibrillators are designed to be used by anyone whether you have a medical background or not. Defibrillators (AED) use a series of illustrations and calm voice prompts to guide someone through the whole process, step by step – so you don’t need training on how to use one.

Where can I find a checklist for the items I need in my first aid kit?

A first aid kit is an essential item for the home, workplace and vehicles. It's important to check the contents of your kit regularly and ensure it is stocked appropriately. We have put together a checklist so you know what you need to have.

I can't find the product I am looking for?

We're always here to help. Please log your request using the button below, or call our friendly Customer Service Team on 1300 ST JOHN.  

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