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CHCCCS019

Crisis Support and Response

Gain the skills and knowledge required to recognise situations where people may be in imminent crisis.

Mental Health

CHCCCS019
Crisis Support and Response

Course Overview

Cost Effective & Time Efficient

Tailored 
Content to You

Flexible Time, 
Day & Location

Train Multiple 
Staff at Once

Course Information

On successful completion of this course you will be issued a statement of attainment in:
  • CHCCCS019 Recognise and respond to crisis situations
Suitable for anyone who wants comprehensive mental health training.
This course equips individuals with the skills and knowledge required to assess and respond effectively to people experiencing crises. It focuses on ensuring safety, providing immediate support, and referring individuals to appropriate services. This unit is relevant for those working in community services, health, or similar fields, where crisis intervention is part of their role. This course covers the following:
  • What is mental health?
  • What is a mental health crisis?
  • Duty of care
  • Principles of crisis intervention
  • Recognising and responding to signs of a person who might be at risk
  • Providing support to people at risk
  • Where to go for assistance?
  • Principles of self-care
1 day face-to-face course with mandatory pre-learning.
Pre-work is required. If online mandatory pre-work is not completed prior to the course date, students will not be permitted to enter the class and will not receive certification. This course does not require any other certification or training to have been completed previously and is suitable for new students.
We use a range of different methods to assess you, including written assessments and practical activities.

SJX - Immersive Learning Experience

Participant Testimonial

"I was very impressed with the whole process from applying for the course, the venue and our trainer. I am so happy I've done this course as it's a good idea to have this knowledge not just at work, but in everyday life. You never know when these skills are required."

Vivienne

Student

"I was very impressed with the whole process from applying for the course, the venue and our trainer. I am so happy I've done this course as it's a good idea to have this knowledge not just at work, but in everyday life. You never know when these skills are required."

Vivienne

Student

"I was very impressed with the whole process from applying for the course, the venue and our trainer. I am so happy I've done this course as it's a good idea to have this knowledge not just at work, but in everyday life. You never know when these skills are required."

Vivienne

Student

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