Event First Aid & Medical Services
Providing trusted First Aid and medical services tailored for events of all sizes, St John NSW’s highly experienced teams deliver clinical and operational support to help ensure safe, well-managed events across NSW.
Clients who trust St John
Events we support
Sports
From local competitions to stadium grand finals, St John provides First Aid and medical services tailored to the pace, environment and risk profile of diverse sporting events.
Music and Cultural
Whether at a stadium concert or multi-day music festival, St John provides expert First Aid and medical services equipped to manage large crowds and support patron safety.
Major Events
St John supports major events with complex operational demands through coordinated clinical planning and experienced teams equipped with acute care capabilities.
Community & Education
St John provides appropriately scaled First Aid and medical coverage for local events, helping school and community events run safely and smoothly.
Commercial
We provide First Aid and medical coverage for corporate functions, conferences and commercial events, helping organisations manage risk and protect the safety of staff and guests.
Emergency Response Services
Our teams can be rapidly mobilised to support emergency response during major incidents and disasters.
Why St John
In their unmistakable green uniform, St John event health teams are one of the most recognised and trusted medical providers at events across NSW.
Experience
Backed by decades of experience, St John sets the standard for high-quality, professional First Aid and medical service delivery at events across NSW.
Size and Scale
From local community activities to major state events, St John scales teams and resources to ensure the seamless delivery of on-the-ground care.
Technology
Our event health technology provides organisers with real-time reporting and data to support better visibility and coordination during events.
Quality
Our teams operate under strict clinical standards and governance, ensuring consistent, high-quality First Aid and medical care at every event.
How it
works.
Enquire through My St John
Login or create a ‘My St John’ account and fill out the booking form under ‘My Events’ in your personal dashboard.
Consult and quote
Our team will review your enquiry and work with you to confirm the support required, then provide a tailored quote.
Approve and host
Once you approve the quote, you can focus on running your event knowing our teams are there to help keep everyone safe.
Our Capabilities
Our Teams
St John teams deliver professional First Aid and medical care at a wide range of events, supported by extensive training and clinical expertise.
Our event medical services teams include trained responders, mobile rapid response units and healthcare professionals, supported by structured clinical governance and incident management capability.
Event Responders
St John event responders form the core of our event medical teams, providing visible on-site care and emergency response across event environments.
Our teams include qualified First Responders (Certificate II in Emergency Medical Service First Response or equivalent) and Advanced Responders (Certificate III in Basic Health Care or equivalent).
Bicycle Emergency Response Team (BERT)
Designed for rapid response, Bicycle Emergency Response Teams operate as roaming, mobile crews in environments where vehicle access is limited or large areas need to be covered quickly.
Teams operate in pairs and are staffed by accredited responders or healthcare professionals, equipped with first aid kits, oxygen and defibrillators.
Healthcare Professionals
St John healthcare professionals provide advanced clinical care where higher levels of medical support may be required.
Our accredited and registered clinicians include Enrolled Nurses, Registered Nurses, Paramedics, Extended Care and Intensive Care Paramedics, Doctors and specialists across a range of disciplines including critical care, supported by structured clinical governance and training.
Mass Casualty and Incident Management
St John provides experienced command and communications teams to support coordinated incident and emergency response at events.
Our commanders receive specialised training and integrate within your event’s command and control structure, operating through a dedicated statewide radio network to support effective coordination during major incidents, including mass casualty events.
Our Equipment & Fleet
St John NSW deploys specialised medical equipment and response vehicles to support event medical care across diverse environments.
Our equipment and fleet support rapid response, on-site treatment and patient transport where required, enabling our teams to operate effectively across events of all sizes and environments.
Medical Equipment
St John teams are equipped with medical equipment to manage a wide range of patient presentations, from basic First Aid through to advanced clinical monitoring.
Equipment is selected based on the risk profile of your event and the scope of practice of the team assigned, ensuring responders are appropriately equipped to manage medical incidents on site.
St John Ambulance NSW teams will typically carry equipment including:
- First Aid response kits
- Semi-Automatic External Defibrillators (SAED)
- Oxygen resuscitation equipment
- Emergency pharmaceuticals (EpiPen, Ventolin and pain management)
- Cervical collars for spinal immobilisation
- Splints for supporting limb fractures
Where higher levels of clinical care are required, additional equipment such as advanced cardiac monitoring, airway management and pharmacology can be deployed for paramedic-level coverage.
Our Fleet
St John NSW operates the largest non-emergency medical response fleet in NSW, supporting event medical operations across diverse environments.
Our specialised vehicles enable rapid response, on-site treatment and coordinated medical operations. The scale of our fleet allows us to support large-scale events and deliver medical coverage across multiple sites simultaneously.
Our fleet includes:
- Mobile First Aid Post vehicles
- Command and Communication vehicles
- 4WD stretcher vehicles
- Health Emergency Response 4WDs
- Patient transport buggies
- Bicycle Emergency Response Teams
Legislative Requirements
St John NSW operates under a structured clinical governance framework to ensure safe, consistent and evidence-based patient care at events.
This includes oversight from several clinical governance bodies and processes, including:
- The National Medical Advisory Panel (MAP)
- St John NSW Clinical Governance Committee
- The Clinical Advisory Group
All St John NSW personnel operate under St John Australia’s National Clinical Practice Guidelines, ensuring patients receive appropriate care based on nationally recognised clinical standards. These guidelines are regularly reviewed and updated to reflect current best practice in pre-hospital care.
A 24/7 Clinical Advice Line is also available to our teams, staffed by experienced St John healthcare professionals including Registered Nurses, Paramedics and Doctors. The service supports complex clinical decision-making and assists responders in planning appropriate patient care in the field.
Technology & Reporting
St John NSW uses integrated technology systems to support coordination, communication and reporting across event medical operations.
Our event health technology provides organisers with real-time visibility of medical activity, supporting situational awareness, team coordination and structured post-event reporting to help organisers review operations and plan future events. Technology approaches are scaled to match the size and complexity of each event.
This enables:
- Clear communication between medical teams and command staff
- Oversight and coordination across multiple event sites
- Real-time visibility of medical activity during events
- Structured reporting and insights following the event
FAQ
Why should I choose St John Ambulance NSW to provide first aid at my event?
How much does it cost to have St John Ambulance NSW volunteers at my event?
Will you provide healthcare professionals for my event?
How do I book an event with St John Ambulance NSW?
What qualifications and skillsets do your Event Health Services team bring?
What services are offered by your Event Health Services team?
- Community events
- Commercial contracts
- Major events
- High-risk festivals
What areas in NSW can your teams cover?
We have 72 divisions situated right across NSW, meaning we can service both regional and metropolitan events. Find the division closest to your area using the link below.
What events has St John Ambulance NSW covered before?
With more than 135 years of experience at some of the most high-profile events across NSW, we have a proven track record in delivering extensive and customised first aid solutions to help you provide best practice ‘duty of care’ to your patrons.
Get a quote to reduce
the risk at your event.
Login or create a ‘My St John’ account to fill out the event booking form today.